SIGMA SERVICES


Trade Execution

As an execution broker of longstanding, we know how to execute client trades in the most efficient and cost effective manner possible. We use the latest cutting edge ‘in house’ technology whilst at the same time utilizing our partners technical knowledge to ensure our clients are always assured of efficient execution of order. After all, whilst anyone can maintain excellent relations with you, we go the extra mile and ensure you have a complete order execution service offering unparalleled pricing.

Once you’ve opened and funded your account, you’re able to execute your own orders through our in house system or to call our execution desk for us to either execute your order or, where you wish for an order to be placed into the underlying exchange on your behalf, we can also arrange for this to happen.



Customer Service

We have spent some time in creating an exceptional user interface for you to use in your trading activities and whilst we consider this to be intuitive, we are also aware that some customers will either never wish to use it or, at the opposite end of the spectrum, always wish to use it but require a little assistance in using the same.

We are here to help our customers to make the maximum use of both us and our systems so please feel free to contact us at any time where you require assistance.

At the same time, we are always delighted to hear from you with any improvements you would like to see to our systems.



Innovation

We pride ourselves on our ability to provide innovative solutions for our customer requirements that led to our customer money solution. With the failure of various organisations within the retail derivatives space that cost clients significant sums, we investigated the possibility of the broker actually not holding the client money.

We engaged in lengthy conversations with a number of banks and other financial institutions to establish a relationship whereby the bank would be the ultimate holder of your money and therefore your risk exposure to the broker (us) is minimized. Not only do you not have exposure to us but you have no exposure to each other either.

We believe this innovative solution creates a hugely mutually beneficial relationship as we can get on with looking after you, executing your trades in the most efficient manner possible and the bank can hold your money with you being secure in the knowledge that a bank which weathered the storms of 2007/8, is the ultimate party who have your money.